We are sorry about the shipping delays during the COVID-19 outbreak period. Shipping process might be a little longer than usual due to the suspension of flights and the longer local customs clearance process affected by the coronavirus.We are trying our best to speed up the process, making sure your packages arrive as soon as possible. Thank you for your understanding!
Please find your Tracking No.
1. ON YOUR ORDER SHIPPED NOTIFICATION EMAIL
Check the email and find the Tracking Numbers directly.
2. ON YOUR ORDER CONFIRMATION EMAIL
Step1: Click View Your Order button to go to your order list.
Step2: Find the Order Status and Tracking Numbers.
3. ON YOUR ACCOUNT
Step1: Log into your account.
Step2:Check your order list and find the Tracking Numbers.
Standard Shipping: If you do not receive the parcel within 25-30 business days from the shipping date, please contact us to confirm the shipping address.
Parcel may be delayed for the following reasons:
1 Custom clearance and unexpected bad weather.
2 Local shipping agent delayed processing.
3 Incomplete or wrong address.
We do sincerely hope that you can kindly wait for parcels as they are on their way.
If the items have not been shipped, you can contact us for exchange the item or request a refund.